Service Technician


Certified Genetool aims to provide life science researchers with certified, refurbished biotech instruments at an unbeatable price. Our mission is to provide cutting-edge technology to the newest innovators and startups and help them jumpstart the next big thing.

We specialize in a variety of biotech instruments:

  • DNA Sequencers
  • PCRs and Real-time PCRs
  • Flow Cytometers
  • Plate Readers
  • Bioanalyzers
  • Centrifuges/Rotors

and much more!

Job description:

We are looking for an eager, critical thinking, hands-on person who is willing to learn and apply their skills from one product to the next. You will be trained by our senior engineers with vast amounts of experience and use your new skills to apply to new technical challenges. As you master your craft, traveling may be required to fix machines on site.

Job responsibilities:

  • Troubleshoots, repairs, upgrades, and tests a wide variety of products; electronic, electro-mechanical, Flow Cell, Lasers, and products.
  • Ensures accuracy of all tasks performed, complying with existing material control procedures.
  • Works closely with engineering to resolve unusual problems and/or make changes to established procedures as necessary.
  • Provide technical support and troubleshooting support to clients.
  • Takes responsibility for safety in the immediate work area.
  • Performs other related duties and assignments as required.
  • Travel may be required to repair machines on site.

Why Join Us?

At Certified Genetool, being a team member is more than just a cog in the machine. Your opinions and contributions will be recognized empowering you to be your authentic self. We strive to work together and help you achieve the goals you set for yourself no matter what they may be.

Job Qualifications:

  • Bachelor's degree or higher in EE, computer science, and related field.
  • Field service technician/ engineer experience in biotech companies is a plus.


  • Healthcare
  • 401(k)/Retirement Plan
  • Professional Development
  • Paid Time Off

Job Type:

  • Full-Time In Person
  • Competitive Salary


  • Pleasanton, CA (Bay Area)
  • Cambridge, MA